TQL Client Spotlight
The devil’s in the details, especially when it comes to shipping produce. Read a short case study on why one client trusts TQL with its truckloads of avocados.
Do you have feedback on TQL or our Logistics Account Executives? Tell us what you think.
Submit your request online with just a few quick details.
Receive important news, info, offers and promotions. Sign up here.
What Clients Have to Say About TQL’s Freight Brokerage Services
Over the years, we’ve worked hard to separate ourselves from our competition. It has been our goal since day one to deliver not only our clients’ freight shipments, but a better customer experience. We’ve earned a reputation for high standards of integrity, reliability, and a true commitment to honest communication and around-the-clock accessibility.
In our most recent client satisfaction survey, more than 94% of our clients said they would recommend TQL to a business colleague.
Here's some of the feedback we've received from our clients:
"[TQL Account Rep] Chad is professional, easily accessible, and does an awesome job of keeping me informed of shipments, delays, early deliveries and any other situations which arise. He makes working with TQL easy…His ability to locate trucks, including team trucks when requested, while doing so at a rate beneficial to both parties is commendable."
"I am usually hesitant to sign on new 3PL carriers but, glad I began using TQL. I began working with [TQL Account Rep] Tyler this last summer when trucks were very tight in California. Tyler made himself available 7 days a week and was always able to find a good truck on short notice. TQL will be my first call for future truck needs."
"I really appreciate the emails I receive when the load is delivered. I work with 15 other companies and I do not receive an email from them when loads arrive. I will continue to use TQL in the spring when loads are at the highest level…"
"[Account rep] Kevin has provided excellent customer service in the most professional manner. Our company has limited resources to find last minute carriers for shipments out of the norm. Kevin has never backed down to a last minute challenge. Thank you."
"TQL is the standard I judge other non-asset carriers by. My client rep Dana continues to amaze me (and we have been working together now for 3 years) with her enthusiasm, integrity and just all around dedication to the cause. I have her doing some of the hardest loads we have and her performance is SPOT ON! I am never disappointed in the service she provides and the support that TQL provides her."